Showing posts with label Apple Service. Show all posts
Showing posts with label Apple Service. Show all posts

Friday, September 12, 2008

Hey now hey now, don't dream it's over.

So after more than 30 days of absence, what has been accomplished? Allow me to introduce ya'll to a new terminology, it's called "Negative Nothing", a phenomena when a company claims they cannot repair a certain component and make matters worse by damaging other components that were not destroyed yet.

Then they charge you rm60 for it.

So folks, let's just say there are darker rings than Hell. Here's the service report. Think about it, with rm60, you could have at least bought a nice book from Kinokunia but instead you became a whore and threw that cash on the floor.

At first I was wondering. Wth how come it's past 30 mins and no charge yet?

And here's why.. I really wonder what else they're gonna spoil next.

In acknowledging that the battery is dead(I swear this isn't my battery. They probably took my original one) they said, "oh we'll need to send your battery to the center to "fix" it. Can dead batteries be fixed? How stupid do they think I am? Stupid enough for me to accept another slip. so here it is.

So now what has become of my Macbook?

Ta da!
"Please wait another 7 days for us to get back to you on this".

Yeah how does waiting 38 days without a computer sound so far?!

Sunday, August 31, 2008

Machines Sdn Bhd Fucks up my Macbook Pro Part II

Update: So I went to collect my MacBook Pro from the shop today. They are charging me rm60 for the service, counseling and re-delivery of my "Un-repaired" Macbook Pro. Imagine that just talking with the staff at Machines Sdn Bhd and letting them hold your Mac for 15 days will cause you to loose 2 week's pay of petrol. Upon receiving it today I noticed that it has been dented. They dented the casing near the DVI display port. As apple no longer makes quality hardware, they also hire people who care s******* about your investment. And you wonder why there are fanatics. For no charge, they're sending it back to the repair center again. I was right. History is about to repeat itself.

I wonder what they're going to damage next.
  • 1 month without a macbook pro
  • repair costs = rm3000
  • problem not fixed, too expensive to repair
  • repair staff returns macbook pro to shop for collection
  • dents spotted in the aluminum casing due to mishandling of the machine
  • macbook needs to sent back to repair damages.
  • repairs will not cost anything but another seven days.
  • macbook will still have the damaged fan sound
So from what I understand, they unfortunately will not repair the damage that has been noticeably famous throughout the users of the world who bought a macbook pro but will only repair damages that they did..

update: They have repaired it (but this isn't the reason I went to them in the first place). Sloppily done. The photo shot ain't that clear.