Hey now hey now, don't dream it's over.

So after more than 30 days of absence, what has been accomplished? Allow me to introduce ya'll to a new terminology, it's called "Negative Nothing", a phenomena when a company claims they cannot repair a certain component and make matters worse by damaging other components that were not destroyed yet.

Then they charge you rm60 for it.

So folks, let's just say there are darker rings than Hell. Here's the service report. Think about it, with rm60, you could have at least bought a nice book from Kinokunia but instead you became a whore and threw that cash on the floor.

At first I was wondering. Wth how come it's past 30 mins and no charge yet?

And here's why.. I really wonder what else they're gonna spoil next.

In acknowledging that the battery is dead(I swear this isn't my battery. They probably took my original one) they said, "oh we'll need to send your battery to the center to "fix" it. Can dead batteries be fixed? How stupid do they think I am? Stupid enough for me to accept another slip. so here it is.

So now what has become of my Macbook?

Ta da!
"Please wait another 7 days for us to get back to you on this".

Yeah how does waiting 38 days without a computer sound so far?!

Finally after one month, ten days I got back my macbook pro. Has everything been resolved? Stay tuned to find out.

Machines Sdn Bhd Fucks up my Macbook Pro Part II

Update: So I went to collect my MacBook Pro from the shop today. They are charging me rm60 for the service, counseling and re-delivery of my "Un-repaired" Macbook Pro. Imagine that just talking with the staff at Machines Sdn Bhd and letting them hold your Mac for 15 days will cause you to loose 2 week's pay of petrol. Upon receiving it today I noticed that it has been dented. They dented the casing near the DVI display port. As apple no longer makes quality hardware, they also hire people who care s******* about your investment. And you wonder why there are fanatics. For no charge, they're sending it back to the repair center again. I was right. History is about to repeat itself.

I wonder what they're going to damage next.

• 1 month without a macbook pro
• repair costs = rm3000
• problem not fixed, too expensive to repair
• repair staff returns macbook pro to shop for collection
• dents spotted in the aluminum casing due to mishandling of the machine
• macbook needs to sent back to repair damages.
• repairs will not cost anything but another seven days.
• macbook will still have the damaged fan sound

So from what I understand, they unfortunately will not repair the damage that has been noticeably famous throughout the users of the world who bought a macbook pro but will only repair damages that they did..

update: They have repaired it (but this isn't the reason I went to them in the first place). Sloppily done. The photo shot ain't that clear.

Tuesday... So they didn't call me up yesterday as promised so I called in today. And it's confirmed that it's going to cost 3000 ringgit. Die. So I canceled the repair. I'll get back the MacBook Pro supposedly today but most likely tomorrow or the 3 days after it..

Let's see how it goes downhill from here.

This post is subject to constant modification.

This is my Macbook Pro, about 2 days before I sent it to Machines Sdn Bhd. It works perfect except for that angry sound of a dragon you hear underneath the chassis. You'll notice that parts of the screen's blue. That's because whenever the noise occurs, performance is halved. Please watch all the way to 00:00:43 to really experience the state of the art surround sound.

How would you feel if you had to pay the price of a low end macbook to fix a macbook pro?. On the 5th of August, after 3 weeks of having a noisy fan problem with my Macbook Pro, I gave up and felt that it was time to do something. I headed to the Sunway Pyramid branch of Machines Sdn Bhd, a so-called reputable center to service the Macs. I demonstrated what was wrong:

• Fans were making a very nasty buzz,
• The buzzing sound causes the macbook to vibrate uncontrollably.
• Performance of the macbook slows down noticeably for example drop menus would take 1.5

Associate says damages will set me back about 300 ringgit. It was an acceptable amount 300 is what I can gladly pay to get back to business. So to be safe I set about 400 for repairs. Here's the official receipt:


It's been nearly 3 weeks. I make another call. They 'realized' that my macbook is still awaiting parts but this time they said that in addition to the fans that need to be fixed, the entire motherboard needs to be replaced.

3000 ringgit.

• They promised me it would cost roughly 300ringgit on the 5th of August. Then after 19 days of cliffhanger treatment they proudly put their smug faces in front of me and say it's gonna cost the price of a new PC.
• They promised me on that day it would take only a week or two to provide feedback.
  
• They lied and did not call me for the past 19 days
  

And so it begins...

To all the Malaysians who bought Apple products, safeguard and take care of your investment well. I am opening this blog today to chronologically report on my experience with my 2 year old Macbook Pro being serviced by Machines Sdn Bhd that has major operations in Peninsula Malaysia. I am starting this right now because after a phone call I made earlier I feel deep in my heart history is about to repeat itself.